FAQ
Here you'll find answers to frequently asked questions!
If you have questions about what gear to get, hit up our Board Guide instead.
Can't find the answer you're looking for? Visit our Contact page and we'll help you out.
questions & answers
We got all the hardgoods you need – decks, trucks, wheels, griptape, bearings, tools... Whether you’re just starting out or already shredding like a pro, we’ve got you covered.
Hardgoods are our main thing, but we also carry some quality tees, hoodies, caps and a few other pieces. If you can’t find what you're after, drop us a line and we will see if we can add it – or hit up your local skate shop.
We ship to all 27 countries in the EU. Not outside the European Union yet, we’re a small crew building from the ground up.
You can shop in Euros, €. If you're shopping from Sweden and having your gear delivered within Sweden, we use Swedish Kronor, SEK.
The cost depends on the sum of what gear you’re grabbing and where you live. You’ll see your total at checkout. And yeah, if you’re over 99€, shipping is free.
Orders usually land within 3-6 business days. Depending on where in the EU you’re at, it might vary a bit. (Orders using Upload your Graphic takes a couple of days extra. More info at Upload your Graphic – this is an upcoming tool, we're working on)
Yes, once your order has been sent, we’ll email you your tracking number and a link (Chronopost) so you can keep an eye on your package.
First, check your tracking link. Your items might be held up somewhere. If it still looks off, hit us up at order@skateovation.com and we’ll sort it out for you.
Yes, you’ve got 30 days to return your gear – just make sure it’s in its original packaging and unused. Wanna return something? Check out our Return & Refund Policy for more info.
Yes, if your gear’s broken on arrival, check out our Return & Refund Policy. If something’s wrong, we’ll sort it out.
Nope, we’re online-only. Sending skate gear straight to your door or nearest service point.
Depends on your riding style and your shoe size. Our Board size guide breaks it down for you.
Yeah, pick your decks, trucks, wheels and bearings to make your board perfect for you. (Coming, we're working on it: Check out our Deckbuilder to get started. Wanna flex your own graphic? Hit up Upload your Graphic and make it your own. Yes, these two tools are under construction)
We don’t offer pre-assembly right now, but putting your board together is part of the fun – and it helps you get to know your setup.
We run bundle deals and special offers now and then. Follow us on our skateovation instagram or subscribe to our Newsletter so you don’t miss out. That said, we always try to carry resonable prices on quality gear, all year round.
We do our best to keep it sustainable. Our decks use responsibly sourced maple, and our TIPtech innovation makes boards last 3x longer – less waste, more skate. We're always looking for a smarter, cleaner way to do things. It's a work in progress, but we're serious about it.
If you grab a deck with TIPtech, razor tails and smashed nose or tail aren’t a problem anymore. Instead of buying a whole new deck, you just replace the tail and nose parts with our TIPtech replacement kit. Check out TIPtech or this TIPtech Video on Youtube for more info.
TIPtech is a Swedish innovation that not only makes your board last three times longer – but also gives you better pop and saves you cash over time. It’s a replaceable composite part that fits perfectly on the nose and tail of all 4Msb decks. Better performance, less wear, and a win for your wallet and the planet. Check out these two YouTube videos where our teamrider and Pro skater Rodrigo Leal explains and answers questions about the TIPs and TIPtech.
Store your board in a dry place and avoid skating in the rain. Clean your bearings, wheels and griptape every so often, especially after skating in dusty or dirty places. And if the pop is dead, make sure to replace the TIP if you use a TIPtech deck.
We don’t do repairs in-house, but we’ve got all the tools and parts you need to fix or upgrade you board yourself.
We will have, it's coming! Digital gift cards will be available and make it easy when you’re not sure what to get. Perfect for birthdays, christmas, last-minute gifts, or just hooking up your skate buddy. Sign up for our newsletter and we'll let you know when we're there!